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| Do you cover my area? | ![]() |
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We cover the whole of London |
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| What happens if I move house? | |||
Cinderella-Cleaners will transfer your account to another address in the London area |
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| Can I meet the cleaner first? | |||
Yes, it is always a good idea to meet the cleaner to discuss your priorities with her. Cinderella-Cleaners will arrange a meeting with the cleaner at your house at a convenient time to yourself, which can be in the daytime, evening or weekend. |
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| Do I have to stay at home when the cleaner comes to me? | |||
No, the cleaners are all very stringently vetted and experienced so that you can leave them to clean alone in your house. References provided on request. |
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| Will Cinderella-Cleaners be able to provide me with a temporary cleaner if my regular cleaner is off sick or on holiday? | |||
Yes, Cinderella-Cleaners will always contact you to arrange temporary cover should your regular cleaner let us know that she is unable to come to you for any reason. |
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| Do I need to pay the cleaner
extra if I want her to clean at the weekend? |
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No, the rate of pay for the cleaners is the same at all times. |
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| Are you insured? | |||
| Yes we have a comprehensive public liability cover. Our insurance policy will cover any accidental damages to your property caused by our cleaner up to 1 million pounds. Our insurance policy will also cover theft and key loss. |
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| Do you guarantee your services ? | |||
| Yes. We promise that if you are not satisfied with the result from a job then we will continue to clean until your are happy or we will arrange to come back and re-do the clean absolutely free of charge. |
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| BOOK A CLEANER NOW | |||
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